Frequently Asked Questions

Product

How to order personalized publication gifts?

Which part of my paper will be printed on publication mug?

Can I design my own publication mug?

Shipping and Return

How long does it take to ship an order?

How much is the shipping cost?

Can you rush an order to me?

If I didn't receive my order, or the item I received is defective/damaged, can I get a replacement or a full refund?