Frequently Asked Questions


How to order personalized publication gifts?

Which part of my paper will be printed on publication mug?

Can I see how my publication mug looks like before making purchase?

Can I design my own publication mug?

Shipping and Return

How long does it take to ship an order?

How much is the shipping cost?

Can you rush an order to me?

If I didn't receive my order, or the item I received is defective/damaged, can I get a replacement or a full refund?