Shipping & Returns
For the publication gifts, we will send you mockup proof within 24 hours after your purchase. Once you approve the design, we generally make sure to process your order within 2-3 business days. Be sure to add processing time to your shipping time estimates.
Due to factors that commonly affect shipments (especially international shipments), such as weather delays, holidays, and customs inspections, we are unable to guarantee shipping times. These are our best estimates.
|Ship To||Estimated Shipping Time|
|United States||2-6 days|
|Canada, Mexica, Central America, South America||5-20 days|
|Japan, Korea, China, Asia||5-20 days|
|Australia, New Zealand||10-20 days|
Shipping cost depends on a number of factors like the type of the products, where the order is shipped to, and which shipping method you choose.
Once you add products to your cart and enter your address on the Checkout page, you’ll be able to see exactly what the shipping charges are before finalizing your order.
Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If your product is damaged or has any print issues, please send us a picture showing the damage. Upon inspection, we will send you a brand new product at no cost to you, or give you a full refund.
Submit a claim at: email@example.com